Employee Spotlight: Beau Zamora, Security Support Technician

Welcome back to Ostra’s Employee Spotlight series. This week we’re highlighting Beau Zamora, Security Support Technician. Learn about Beau and his many hobbies and experiences both in and out of the Ostra office.

Career & Life at Ostra

Describe what you do at Ostra in one sentence.

I am the first point of contact for all our client’s security/networking needs.

What initially interested you about Ostra Cybersecurity in the first place? What about our mission do you connect with?

There were a few reasons I decided to pursue a career at Ostra. I love working with smaller companies/start-ups, the symbolism of our name, and protecting SMBs (and, of course, the benefits/perks package is great.)

I connect strongly with Ostra’s core mission to protect SMBs and small business owners. My best friend, who is a small business owner, was targeted by malicious actors who severely damaged his business reputation by hijacking his site. I wished I could have done more to help, and I don’t want others to go through the same thing.

What excites you most about your position and growth opportunity at Ostra?

I am most excited about being in a position that allows me to work directly with all parts of our team and see every angle of the big picture. This opportunity allows me to continue nurturing my passion and interest in the field and finetune my desired career path.

What do you believe is the best thing about Ostra or the Ostra team?

The best thing about Ostra and the team is the genuine passion that is fostered here in every one of us.

What’s the first thing that you do when you start working every day? 

I start every day by reviewing/triaging any tickets that have come in overnight or in the early morning. This allows me to prepare for my day and have a focused plan on providing excellent service to our clients. Then I make coffee and get to it.

What’s your favorite thing about working in Ostra’s Technology Service team?

Every day brings a variety of new tasks to resolve for our client’s security and networking needs. I love not knowing what the day may bring. It’s refreshing and keeps me engaged.

What do you find most challenging about your role at Ostra?

My favorite part about my role is also the most challenging part of my role. I never know what the day may bring, and I must always be prepared to think on my feet with a focused plan.

What advice would you offer to someone looking to take on a role similar to yours?

Embrace the learning and have fun while you do it! Focus on understanding solid problem-solving methodologies and troubleshooting.

OK, now for some fun questions!

If Ostra announced a last-minute day off for tomorrow, what would you do with your suddenly free day? 

I’d probably head to Minnehaha dog park to set up a hammock while my dog plays in the river.

Name one thing not a lot of people know about you.

I have many hobbies that closely align with the profession of clowns, which include but are not limited to juggling, tight-rope walking (slack-lining), playing small instruments (ukulele/harmonica), spinning poi (sometimes on fire), and I have a box of magic tricks that I haven’t learned yet.

Three words to best describe you.

Curious, mysterious, and serious.

Want to be a part of Ostra’s culture and team? Learn more about working at Ostra and apply for open positions!